Testimonials

January 2021 I was diagnosed with mild-moderate arthritis in my right knee as well as mild arthritis in my left. I struggled along for a few months before I finally threw in the towel and went back to see Cindy at GlobalPhysiotherapy. Cindy had successfully worked on my frozen shoulder 5 years before so I knew I was in pretty good hands. Using a combination of taping techniques, light therapy and strengthening exercises, I got to a point where I could ride my stationary bike once again. It’s been about 4 weeks since my last visit and I’m virtually pain free! It’s an absolute treat to get out of bed in the morning and not be greeted by stabbing pain in my knees. My knees are much stronger and as long as I keep riding my bike, I’m able to walk and ride without pain! My husband has also been working with Cindy to relieve shoulder pain. His experience included exercise as well as shock wave therapy that accelerated his healing time. After about 6 weeks of physio with Cindy, he was ready for spring time golf games! I highly recommend Global Physio. They’ve been there for us over the years!

After much frustration with typical physio centers, I discovered Global Physiotherapy. I’ve just begun work with Leasa. I’m very impressed with her professionalism and with the treatments, I’ve received so far. I can’t believe I’m actually working with a physiotherapist who does manipulation and treatment for a full half-hour. Prior to this, I have spent time with physiotherapists who focus on the use of tens machines and spend less than 5 minutes with you. Leasa did a thorough analysis and plan. I look forward to getting full movement back in my arm because of the work she has initiated. Absolutely wonderful.

Both myself and my husband Ron have been treated by Cindy with marvelous results. I would highly recommend her to anyone.

Global physiotherapy has expedited the healing process for me, which has been very appreciated. I highly recommend this business for any rehabilitation or physio needs!

I have been seeing Cindy for Physiotherapy for about a year now. I have tried numerous physio offices in Edmonton/Sherwood Park and none have compared to Global Physio. I had trouble with other offices because I found there would only be one physiotherapist attending to at least 4 clients. I would be given an exercise and left alone for 20 minutes. This would result in my appointments being almost 2 hours. The way Cindy runs her clinic is completely different. She is with you, one on one, for your entire appointment. You receive more treatment this way and she isn’t wasting your time. She always asks me what I want to work on at the appointment. So, if I want her to stretch me the whole appointment, she will. Cindy is kind, knowledgeable, and a hard worker! The administrative assistant, Sue, is also a sweetheart!

Four weeks ago I could not complete an 8K run due to immense pain. Thanks to Cindy at Global Physiotherapy, I finished the Banff Half Marathon in just over two hours. My very first one! Thank you, Cindy! For a very thorough assessment and a robust treatment program, I’d highly recommend Global Physiotherapy — particularly if you intend to remain athletic as you ‘mature’.

Noticing a big improvement since I’ve been going for physio. Pain has decreased. I’m finally able to sleep through the night. I would definitely recommend Global Physiotherapy.

We had great success with Cindy. She was able to use her laser to treat a haematoma on my daughter’s knee. This golf ball sized mass was very painful to touch and with a few treatments it was gone. It was only in passing (in another family member’s visit) that we learned of this treatment option. Cindy took the time to listen to an unrelated problem and was subsequently able to solve it. Would recommend her hands down.

I am a mid-60s man that had serious pain in my shoulder a couple of years ago. The pain was so bad that I could not lift my left arm away from my side. An MD specializing in sports injuries told me that the injury to my shoulder was serious. I was told that this type of injury was common at my age. Apparently, I had managed to tear up at least one ligament in and around the rotator cuff. I was told that nothing other than surgery could be done and that I would have to live with it. I checked with another doctor and she suggested that I contact Cindy Coneen. I had my doubts. I had heard a lot of negative things about physiotherapists pushing people into severe pain as part of the rehab process. So when I met Cindy one of the first questions I asked was how much pain would I have during and following the treatment. She said, “Between 1 and 10, never more than a 4.” She was right. Cindy’s treatment never took me beyond 2 or 3. The laser and infrared treatment brought immediate pain relief. I could not believe how quickly I started feeling better. The rehabilitation process took about ten more treatments but I regained 95% of my shoulder’s function. I am currently being treated by Cindy for a sore knee. Again the results are positive. As before, nothing she did brought me pain. If your physiotherapist or chiropractor is not using infrared and laser therapy and you are not finding any relief, I suggest you go to Cindy for treatment that works.

It has almost been a year since I fell down some cement steps and hurt my back. I ended up in the hospital because I couldn’t walk and needed to use a cane. I began going to Global Physiotherapy shortly after my injury 2-3 times a week. Unable to return to work for many months, my life consisted of physio and Dr. appoints as well as my physio homework at home. Jeri and Carlie are absolutely amazing and I can not thank them enough. They both helped me get back on my feet and back to work. All of the staff from the receptionists to my physiotherapist were friendly, helpful, knowledagable and enabled me to work through my injury. Almost a year ago I couldn’t walk/needed a cane and now I am back to working full time and participating in yoga 4 times a week. This place and the people are beyond wonderful! Thank you all so much!!

My experiences with physiotherapy through Cindy has been nothing but positive. I have had 2 major orthopedic surgeries …… ankle and most recently knee. My ankle is almost at 100 percent and I am presently doing physiotherapy on my knee which was operated on 3 wks ago. The knee was extremely painful surgery to say the least. I am most impressed with Cindy’s approach to physio which consists of hands on manipulation as well as new technology. I am a very active person and I need to get get back on my feet as soon as possible. Cindy’s approach has proven to be very effective in getting steady early results that consistently improve as I continue. The results I get through Global Physiotherapy proves to me that there is more to recovery than just going through the motions. I highly recommend Global Physiotherapy.

I am not an overly social individual and had never been to physiotherapy before, but the friendly staff at Global Physiotherapy made me feel very comfortable. In particular, Yvonne Keats helped me through some severe back and leg pain. I found her knowledge and experience very helpful as I learned more about my injury and how to prevent it in the future. While currently pain-free, I know if I start to experience pain again I will not hesitate to book another appointment with Yvonne.

I went to Global Physiotherapy because of lower back and sciatica pain. Cindy Coneen was able to get me back to feeling normal through a series of treatments that included IMS, Medical Acupuncture, and of course exercises that I performed at home. I highly recommend considering Global Physiotherapy in your search as I will go back if needed. Another perk was they were able to direct bill my benefits company for payment. Thanks, Cindy for everything!

I was in a car accident just before New Year’s Day last year. Afterwards I had a sore neck and sore back bugging me and I knew that I needed to get some treatment. I started meeting with Cindy Coneen and the team at Global Physiotherapy in January. Cindy quickly identified all of the troubled areas and she helped me through the paperwork process to have insurance cover a bundle of treatments. I am now halfway through my treatments and my neck and back are feeling great. Cindy is able to clearly describe the issues and also the techniques that she is using to fix me up. She also gives me exercises to do at home on my own time and that has gone a long way to help the progress. As someone who is involved in sports as well, Cindy understands what it takes to keep the body moving freely and without pain. She also understands what is required for maintenance, warmup, stretching and activity so that I can continue to compete. I would highly recommend using the services of Global Physiotherapy.

I have been in constant back pain, nerve pain and hip pain over the last 4 years. I have had treatments from chiropractors, physiotherapists and of course my doctor. I have tried pain pills and cortozone shots in my hip and back, nothing worked. I was at my wits end when my pharmacist at Medicine Shoppe asked me to consider a physiotherapist by the name of Cindy Coneen who is an enthusiast in getting down to the bottom of what causes pain. Well I had nothing to lose as no-one else was able to ease my pain.

When I met Cindy she put her focus on finding out what was causing my back and leg pain. She examined all my x-rays, CT scans and began to examine my limitations. She gave me some exercises to do at home and continued to see me the following week to see if there was any improvement. After a couple of Intramuscular stimulation sessions, Cindy was able to free my leg and back muscles from a lot of stress. After completing more exercises during the following week I walked into Cindy’s office a new person. My nerve pain in my back and leg has decreased tremendously. I know my pain will not completely disappear altogether but now I know I have found the help I needed through Cindy. She is caring, thorough and very knowledgeable in her field. I highly recommend her to help heal your pain. She is awesome! Thanks Cindy.

I had a hip replacement and experienced discomfort in my operated hip as well as other leg joints. After putting up with discomfort for quite some time, my surgeon injected cortisone as a short term solution and suggested I see a physiotherapist to see if I could be treated and learn some stretches that I could do at home. Living the Sherwood Park area, I decided to try Global Pysiotherapy a couple of months ago. Cindy did a very thorough evaluation of the pain I was having and used different forms of therapy to develop a tailor-made treatment plan for me. I have since started acupuncture treatments at Global Physiotherapy and find I am feeling better after every visit. Over the years, I have seen chiropractors and massage therapists with little success. Cindy’s approach and attention to detail made a big difference for me. I would strongly recommend a visit to her clinic.

Cindy has a wealth of experience and is very thorough in her assessments and treatments. As a physiotherapist myself, I was looking for someone who had excellent skills and techniques to work on my back and Cindy certainly was the right choice. What I appreciated most was her ability to problem solve through a complex clinical problem. Thank you, Cindy!

My husband has suffered from a leg that is numb, tingly and downright painful at times. This has been going on since he underwent surgery about 12 years ago. He has had umpteen tests, he has been poked and prodded in an attempt to find out why. In the end, the medical profession decided it was in his head because they couldn’t find anything physically wrong with him. I never believed it and I referred him to Cindy Coneen at Global Physiotherapy. After having him run through some movements and asking some questions, Cindy Coneen explained that the problem was in the nerves and then she zapped him a couple of times (that’s the technical term). He went back once or twice and also saw Carly. He noticed right away that he had more movement in his leg and within a day or so he said it was close to miraculous how much better he felt.  He has gone at least once more and is very pleased with the results and thinks Cindy Coneen is a genius.

Cindy is part of my networking group so I had heard her stories and have learned that her training and laser equipment are specialized. Now I can assure you they work! Unless you are getting 100% results from a current therapist, go see Cindy! I was treating my tingling and numb hand with Chiro and massage for months getting temporary relief only. After 3 laser treatments and a couple “take home” exercises not only are the nerves affecting my hand healed, the Vertigo I have been dealing with for months has subsided as well. Win-Win! Thank you, Cindy.

Cindy and Staff helped me work through a very bad shoulder injury. Two complete tears in my ligaments on the rotator cuff. Without her help and guidance, I would not have made such a good recovery. Thanks, Cindy for helping me get my life back, allowing me to hold my twin grandsons and return to swimming.

I’ve had pain in my hands for 5 years (worried that it was arthritis) and it was gone after ONE visit with Cindy. She took the time to get to the root cause of my pain. Now after 3 visits, my pain is really gone, my circulation has increased and I have the knowledge required to strengthen myself and prevent this from happening again!

I’ve been struggling with a Shoulder Impingement for almost 2 years and I’m finally on track for a full recovery! Right from my first session with Cindy, I knew she was a real pro. Her treatment plan was extremely systematic, solving one issue at a time, and then moving to the next. I would definitely recommend Cindy to anyone who’s been suffering from shoulder issues or chronic injury. She truly cares about each of her patients, and is dedicated to your recovery. Thanks so much Cindy! 🙂

Cindy’s assessment of my body just blew me away. I suffer from intense chronic pain in my neck and shoulders and have seen several physiotherapists and chiropractors over the last 10 years. Never has anyone assessed and treated my body so precisely. I am mostly pain-free now.

Cindy was great not only with my treatment but she is a really nice lady making the experience more enjoyable. My treatment took longer than originally expected but I’m glad I stuck with it as I am now living pain-free.

Went to a couple of different physiotherapists who gave the wrong diagnoses of my injured ankle, Cindy’s Diagnosis and treatment of my ankle was spot on. Very good atmosphere at Global Physiotherapy.

Throughout my years of Soccer, I’ve sustained many injuries. I’d always found the physio care to be a little robotic, like being on a conveyor belt. But Cindy’s close attention and deep knowledge helped rectify my injury and restored my faith in physiotherapy.

Cindy and her staff at Global Physiotherapy are friendly, knowledgeable and professional. From my first (hour long) assessment appointment through all my future sessions they kept me informed with what they were seeing and the treatments that they planned to alleviate my chronic pain. Instead of focusing only on the one area, Cindy recognized that the problems could have a source elsewhere. My treatments at Global included IMS and laser, along with vibration. I really liked that the exercises I was to complete at home were followed up by an email with a link to a website that repeated the instructions and included a short video for further clarity. Global provided me with a physio experience like none I have had elsewhere. Thanks Global for your excellent care! I would definitely recommend you highly!

Yvonne is extremely conscientious and uses a variety of techniques to support recovery. She always takes time to provide you with explanation of her treatments as well as follow up exercises to advance your rehab. I would definitely recommend her.

I had torn a muscle in my shoulder and decided to get physiotherapy. My appointments were with Yvonne who managed to get my strength and flexibility back to 100%. Yvonne gave me treatment on my shoulder, plus solid advice and training programs to help my recovery. Everybody in the clinic was extremely helpful during my appointments and very pleasant to deal with. In many ways, I will actually miss my appointments and the conversations I had with them but I am now completely recovered.

By far the best thing I have done for my plantar fasciitis was coming here. I was being treated by a podiatrist for >2yrs with no improvement. Cindy has helped me tremendously. I am now pain-free. My only regret is not going to her sooner. Global Physio is a nice clean clinic with a quiet and clean environment and friendly helpful staff. Cindy is very professional with a wealth of knowledge. I cannot say enough about Cindy. She is so nice and cares about your well-being. She also treated my husband for a knee injury with great success. I highly recommend this lady.

I decided to seek physio therapy for an old lower back injury and after an internet search, decided on Global Physical Therapy. I was impressed that Cindy had 30 years of experience. I was given an appointment very quickly and was greeted warmly by the admin staff. My first appointment was quite long as Cindy took my medical history and did some testing. She started treatment with manual manipulations relieving muscle spasms. I particularly appreciated her explanations to help me understand the treatment and why some other forms of treatment would not be appropriate for me. Cindy was very patient with me as I needed adjustment and changes with some home exercises she had given me. I later learned and am grateful that her admin staff went the extra mile to untangle some bureaucratic red tape to ensure my insurance coverage was in place. Overall, I am very pleased and highly recommend Global Physical Therapy.

I was diagnosed with an interior ACL strain. My knee was extremely swollen and I had significant pain. I found Global Physiotherapy and decided to give them a try. Cindy’s expertise was immediately evident with her questions and review of my leg. She used a new laser treatment therapy (new to me) along with exercises. Within 4 treatments I was back to being fully active again. My activities included curling, martial arts and crossfit. I wouldn’t hesitate to go back for any other issue and I would highly recommend Cindy.

Cindy, physiotherapist, at this practice is awesome. She works one-on-one with her patients and show passion for what she does. Her receptionists are friendly and easy to communicate with. I had TMJ reconstruction surgery in May and was needing 9 weeks of post-op physiotherapy. Working in this industry, I wanted someone who had experience working with TMJ disorders. I had contacted Cindy and discussed my surgery/injury with her. She was confident with her experience but had not worked with someone who underwent this type of surgery. She was willing to learn with me. She used laser treatments, a TENs machine, and worked with my muscles to achieve my goals of range of motion. My surgeon and I are both happy with my recovery so far. I know I did have to put in work as well but Cindy was a great physiotherapist to work with. I would highly recommend her to anyone who is looking for physiotherapy and especially someone who is having troubles with their TMJ.

So thankful for Cindy at Global Physiotherapy for helping me through an extremely painful hip issue. Cindy took the time to fully assess what may have been the root cause and tailored the treatment accordingly. After a few treatments, I noticed a major improvement, and a few weeks after my treatments were done, the pain was gone completely. Thanks again Cindy, and Global Physiotherapy!

I’ve struggled with lower back pain since 2009 (when I started sitting at the computer all day, every day), primarily my left SI joint being out of whack. I’ve been to chiropractors, who do help; just not for this particular issue, as well as an acupuncturist and physiotherapist. The acupuncturist seemed to diagnose the issue ok, he just couldn’t provide me with anything more than transient, temporary relief. The physiotherapist had me do exercises and used TENS, but that didn’t ‘fix’ the problem. The past couple of years I’ve been getting cortisone injections two to three times a year. The injections take the pain away for one to three months… but the problem persists; the injections just mask the pain. I talked to Cindy about my problem and she suggested she might be able to help. Since being treated by her (only two times so far!), and doing the exercises she prescribed, the pain has gone away about 70%! Cindy feels I’m on track, and that I should be able to get to almost 100% relief, if all works out to plan. The difference is Cindy has a vast amount of EXPERIENCE: I could tell I was with someone who knew what she was doing as she was diagnosing. She was able to tease out ‘exactly’ where the problem ‘originated’ and worked on that… and that has made all the difference. If you have a chronic pain issue and feel like giving up, I’d suggest giving Cindy an opportunity to help, your problem may be able to be fixed… I figured I had to live with the pain, however I don’t feel that way anymore – thank’s Cindy 🙂

Cindy is a fantastic physiotherapist. With just a few treatments using Regenerative Photon Therapy, I was pain-free (after months of hip discomfort). She is thorough with her assessment and there is no doubt about her ability and knowledge in this field. She has a variety of treatment methods depending on your situation. My previous experience with other therapists has been a long wait in the waiting room, followed by another long wait in the treatment area and then getting hooked up to a machine for 20min or so. Cindy’s office will have none of that! You are in as soon as you walk in the door and you are not left waiting for treatment. Exceptional service, exceptional treatment! If you are suffering discomfort, do not delay….seek out Global Physiotherapy and trust me, you will not be disappointed!